Frequently Asked Questions
Can I get a refund?
We offer a 5 day money-back guarantee. If you are not completely satisfied with the course or if you realise that this course is not for you then please let us know via email no later than 5 days after your purchase. After the 5 days’ time period has lapsed, we will no longer be able to refund you. For refund requests, please email us at firstname.lastname@example.org
How can I pay for the course?
We offer many ways in which you can pay for the course. EFT, cash deposit and online MasterCard and VISA payments via PayGate.
How much commission do I get paid if I promote and sell your course?
How soon do I get paid my commissions?
How do I get paid sales commissions?
We pay commissions via bank transfer. In order to pay you your comms, we will need your banking details. You will need to complete your payment details in your profile tab. To do this, log into your affiliate account, click on the “profile” drop-down tab, select “payment settings” Insert your banking details. Please ensure you use the correct banking details. Remember to click on “Save” when you have finished to complete updating your details.
Can I get a referral code without buying the course?
Yes, absolutely. You can sell and promote our courses without having purchased them. You will need to register as an affiliate. To do this, click on “affiliate program” at the top of the screen and complete the registration form. You will then be able to log into your affiliate account and copy your referral code. To find the code, log into your affiliate account and click on “marketing”, then select “referral code”.
How long will the course take?
The course subscription is valid for 6 months from the date your account was activated. That means that you will have a total of 6 months to work through the course material. It is a really basic course though and shouldn’t take you anywhere near that long to complete. But take your time and move through the material at your own pace. Should you run out of time and you have not yet completed the course, you will need to send us an email asking for an extension.
Will I have to write a test?
Is the course for me?
Can I do the course if I don’t have a computer?
Will the course be emailed to me?
Will there be live training sessions?
Yes. Once a week we conduct a live webinar with the course members to discuss any crypto related questions. This webinar is Q&A style and we encourage members to ask questions about things related to the course as well as any other questions they may have pertaining to the world of crypto. These sessions are strictly available to paid course members. Access details for these webinars are emailed to course members.
How will I access the course?
Once you have successfully registered and paid for the course, you will be emailed instructions on how to log into your dashboard. You will be able to log into your dashboard by clicking on “online courses”. Insert your login details to access the course content.
Where do I get my affiliate link from?
Once you have your login details for the course dashboard, you will find your affiliate code under your profile tab after you have logged in. To find the code, log into your affiliate account and click on “marketing”, then select “referral code”.
What do I need to be able to do this course?
Laptop / computer
Cell phone and or tablet
A solid, secure internet connection
A memory stick
FICA documents (clear, colour copy of your ID document & proof of address)
A brand-new email address just for your crypto (either Gmail or Proton Mail
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